Frequently Asked Questions

Find answers to all your questions about Atlantic Urgent Care virtual's healthcare services

Getting Started with Virtual Care

Common questions about virtual urgent care visits

How long does a typical virtual visit take?

Can I do a phone call instead of video?

What if I need a prescription?

Is my medical information secure?

What happens if I need in-person care?

Can I schedule a follow-up visit?

Technical & Practical Questions

Everything you need to know about getting started

What technology do I need for a virtual visit?

How long does a virtual visit take?

Can I get a prescription through a virtual visit?

What if I need lab work or imaging?

Is my information secure and private?

What if I need urgent care after hours?

Still Have Questions?

We're here to help! Contact us directly and we'll be happy to answer any questions you have about our virtual urgent care services.